Frequently Asked Questions

We recommend booking at least 2–4 weeks in advance for standard proposals. For peak seasons like Valentine’s Day, holidays, and summer weekends, 4–6 weeks is ideal. Rush bookings may be available depending on our schedule — reach out and we will do our best to accommodate.

It starts with a conversation. You share your vision — the location, style, and feeling you want to create. We then design a custom concept, present it to you for approval, handle all vendor coordination, and execute the full setup on the day. You show up and propose. We handle everything else.

Yes. We serve Los Angeles County, Orange County, Riverside County, and surrounding areas throughout Southern California. We have curated locations we love and recommend, but we also work with your dream location. Some venues may require permits or fees, which we can help coordinate.

That is completely fine. Most clients come to us with a general feeling rather than a specific plan. We ask the right questions to understand your partner, your relationship, and what would make the moment meaningful. Then we design something tailored to your story.

Absolutely. Discretion is central to what we do. We coordinate timing, setup, and logistics to ensure your partner has no idea what is coming. We have experience with creative cover stories and will guide you through keeping the surprise intact.

A 25% deposit is required to officially secure your date. The remaining balance is due before the event date as outlined in your service agreement. We accept Zelle, credit card, and other payment methods.

Each package includes design consultation, decor elements specific to the tier (candles, petals, signage, florals, arches), full setup and breakdown, and event coordination. Photography, videography, musicians, and venue fees are available as add-ons or included in higher-tier packages.

No. Your service agreement outlines every cost upfront. The only additional charges would be for add-on services you choose to include, or venue permit fees which vary by location. We are fully transparent about pricing.

We can discuss flexible payment arrangements on a case-by-case basis. The 25% deposit is required upfront, and we can work with you on the timeline for the remaining balance. Reach out and we will find something that works.

We monitor weather closely and will work with you on a backup plan. If conditions require rescheduling, we accommodate a new date subject to availability with a small rescheduling fee. We may also make reasonable substitutions to the setup of equal or greater value.

Our team arrives 1–2 hours before the scheduled time to complete the full setup. To maintain the surprise, we ask that you and your guests do not arrive earlier than 10 minutes before the scheduled time.

Standard proposal events last approximately 1 hour from the agreed start time. Elopement durations vary by package — from 45 minutes for our You & Me package up to 2 hours for Beyond. We handle breakdown after you leave.

Yes. Professional photography and cinematic videography are available as add-ons for proposals, or included in our higher-tier elopement packages. We work with experienced photographers who specialize in capturing candid, emotional moments.

If you cancel, the deposit is non-refundable. If you need to reschedule due to an emergency, we will make reasonable efforts to accommodate a new date subject to availability. A rescheduling fee of $50 may apply. We may request proof of the emergency.

If you fail to arrive within 1 hour of the scheduled time, it is considered a no-show and the deposit is forfeited. We understand life happens — please communicate with us as early as possible if timing changes.

You are responsible for confirming whether the chosen location allows private events and for obtaining any required permits. We can help guide you through this process and recommend locations where permits are straightforward or not required.

Our service agreement includes a photography and media release that allows us to use event photos for promotional purposes. If you prefer that your event not be shared, you can submit a written request before the event date and we will honor that.

Yes. We offer four elopement tiers: You & Me ($1,500), The Real Yes ($2,900), Beyond ($3,900), and Your Story (custom pricing). Each includes an officiant, setup and breakdown, and curated locations. Photography, florals, and videography vary by package. View all packages →

Our You & Me package includes a symbolic ceremony officiant. If you need a legally binding ceremony, please let us know during consultation and we can arrange an authorized officiant. Marriage license requirements are handled separately through the county.

Elopements are designed as intimate experiences, but we can accommodate a small number of guests depending on the package and location. Our Your Story package is fully customizable and can include guests. Discuss your needs during consultation.

Yes. We proudly serve our Spanish-speaking community. You can chat with our AI concierge in Spanish, and our team is bilingual for consultations and day-of coordination.

We are based in Placentia, California and serve Los Angeles County, Orange County, Riverside County, and surrounding areas throughout Southern California. For locations outside our standard service area, reach out and we will discuss options.

Yes. Our AI concierge is available 24/7 on our website to answer questions, provide pricing information, and start the planning process. For direct communication, we respond to messages as quickly as possible, often the same day.